Refund policy

Because of hygiene reasons, we are unable to accept returns, exchanges or refund. Unless item incorrect order is sent. If this is the case, please contact us by email and we will be happy to replace it for you.

We encourage you to carefully review the product details, including size and material before making a purchase to ensure it meets your expectations.

Each jewellery piece is carefully inspected by our team to ensure it meets our strict quality standards. We take great care in packaging your jewellery securely to protect it during transit. Our packaging materials are designed to safeguard the item and prevent damage during shipping.

If you have any questions or concerns about a specific item, our customer service team will be happy to assist you before completing your order.